EVIDENT AI BANKING INDEX OCTOBER 2024
The Evident AI Banking Index provides an unrivalled benchmark of AI adoption and maturity throughout the banking sector.
The Index evaluates 50 of the largest banks in North America, Europe, and Asia against 90 individual indicators drawn from millions of publicly available data points.
The benchmark spans four critical pillars of AI capability: Talent, Innovation, Leadership, and Transparency. Collectively, these metrics provide a comprehensive view of the state of play in AI x Banking.
COMPANY ▼ | RANK | TALENT | INNOVATION | LEADERSHIP | TRANSPARENCY |
|---|---|---|---|---|---|
JPMorganChase | 1 - | 2 - | 1 - | 3 ↓1 | 1 - |
Capital One | 2 - | 1 - | 3 ↓1 | 14 ↓6 | 14 ↓9 |
Royal Bank of Canada | 3 - | 6 ↑1 | 2 ↑1 | 8 ↓3 | 10 ↓8 |
Wells Fargo | 4 - | 4 - | 5 - | 36 ↓4 | 8 ↑2 |
CommBank | 5 ↑1 | 7 ↑9 | 12 ↑8 | 2 ↑1 | 5 ↓1 |
UBS | 6 ↓1 | 3 - | 18 ↑1 | 15 ↑2 | 15 ↑7 |
HSBC | 7 ↑6 | 15 ↑2 | 9 ↑3 | 5 ↑19 | 3 ↑3 |
Citigroup | 8 ↑1 | 5 - | 7 ↑1 | 13 ↑13 | 43 ↓12 |
TD Bank | 9 ↑2 | 10 ↑5 | 8 ↓2 | 20 ↑11 | 16 - |
Morgan Stanley | 10 ↑7 | 18 ↑2 | 4 ↑3 | 17 ↓3 | 42 ↑4 |
Goldman Sachs | 11 ↓4 | 13 ↓5 | 6 ↓2 | 27 ↓12 | 37 ↑12 |
BNP Paribas | 12 - | 12 ↑6 | 14 ↓1 | 6 ↓2 | 21 ↓8 |
BBVA | 13 ↑13 | 8 ↑22 | 20 ↑1 | 7 ↑6 | 26 ↑16 |
BNY | 14 - | 20 ↑3 | 13 ↑2 | 10 ↑2 | 11 ↓3 |
Bank of America | 15 - | 11 ↑3 | 11 - | 18 ↓11 | 20 ↑15 |
DBS | 16 ↓6 | 21 ↑1 | 50 ↓16 | 1 - | 7 ↑5 |
ING | 17 ↓9 | 9 ↓3 | 19 ↓9 | 9 ↑10 | 24 ↓9 |
NatWest | 18 ↑1 | 16 ↓5 | 23 ↑2 | 16 ↑14 | 9 - |
Standard Chartered | 19 ↑4 | 31 ↓4 | 15 ↑7 | 11 ↑22 | 2 ↑9 |
Scotiabank | 20 ↓2 | 22 ↓1 | 36 ↓8 | 22 ↑1 | 4 ↓1 |
Société Générale | 21 ↓1 | 17 ↓8 | 30 ↑2 | 23 ↓7 | 29 ↓8 |
CIBC | 22 ↑19 | 29 ↑11 | 28 ↑1 | 24 ↑22 | 6 ↑33 |
Intesa Sanpaolo | 23 ↑2 | 46 ↑1 | 24 ↓8 | 4 ↑5 | 12 ↑5 |
Bank of Montreal | 24 ↓8 | 27 ↓2 | 10 ↓1 | 39 ↓17 | 17 ↓3 |
Barclays | 25 ↓3 | 19 ↓7 | 21 ↓7 | 45 ↓18 | 28 ↑16 |
Deutsche Bank | 26 ↑3 | 25 ↑7 | 16 ↑24 | 31 ↓21 | 33 ↓7 |
Lloyds Banking Group | 27 ↑1 | 28 ↓9 | 17 ↑26 | 33 ↑5 | 19 ↓1 |
Santander | 28 ↓7 | 23 ↑1 | 31 ↓13 | 34 ↓23 | 18 ↑9 |
ABN AMRO | 29 ↓5 | 14 ↓1 | 35 ↓9 | 35 ↑6 | 46 ↓16 |
Rabobank | 30 ↑1 | 24 ↓14 | 41 ↑5 | 29 ↑14 | 30 ↓1 |
State Street | 31 ↑8 | 38 ↓2 | 26 ↑15 | 21 ↑7 | 27 ↑16 |
Crédit Agricole | 32 ↓5 | 34 ↓3 | 25 ↓8 | 28 ↑6 | 40 ↓12 |
ANZ | 33 ↑5 | 36 ↑7 | 40 ↑2 | 12 ↑6 | 25 ↑9 |
NAB | 34 ↑1 | 32 ↑10 | 46 ↑2 | 32 ↓7 | 13 ↓6 |
PNC Financial | 35 ↑1 | 26 ↑8 | 38 - | 44 ↓7 | 35 ↓12 |
US Bank | 36 ↓2 | 30 ↓2 | 32 ↑4 | 37 ↑2 | 32 ↓7 |
Westpac | 37 ↓4 | 37 - | 39 ↓15 | 19 ↑17 | 22 ↓3 |
KBC | 38 ↓1 | 45 ↓7 | 22 ↑11 | 26 ↓6 | 39 ↓1 |
Citizens Financial | 39 ↑10 | 33 ↑8 | 47 ↑3 | 30 ↑14 | 47 - |
Groupe BPCE | 40 ↑6 | 43 ↑3 | 37 ↓2 | 43 ↑5 | 41 ↓21 |
CaixaBank | 41 ↓1 | 40 ↑8 | 45 ↑2 | 38 ↓32 | 38 ↓5 |
Danske Bank | 42 ↑2 | 35 ↑4 | 49 ↓5 | 48 ↓8 | 34 ↓2 |
Truist Bank | 43 ↓13 | 44 ↓15 | 34 ↓7 | 46 ↓17 | 45 ↓8 |
Crédit Mutuel | 44 ↑1 | 50 ↓1 | 27 ↑3 | 25 ↓4 | 31 ↑9 |
Commerzbank | 45 ↓3 | 48 ↓4 | 42 ↓3 | 41 ↑4 | 23 ↑1 |
UniCredit | 46 ↓3 | 47 ↓2 | 29 ↓6 | 50 ↓8 | 36 ↑9 |
Raiffeisen Bank Intl | 47 ↓15 | 41 ↓15 | 43 ↓12 | 42 ↓7 | 49 ↓8 |
Nordea | 48 - | 39 ↓4 | 48 ↑1 | 47 ↑2 | 44 ↓8 |
Charles Schwab | 49 ↓2 | 42 ↓9 | 44 ↑1 | 40 ↑7 | 48 - |
First Citizens | 50 - | 49 ↑1 | 33 ↑4 | 49 ↑1 | 50 - |
EVIDENT AI BANKING INDEX: KEY FINDINGS REPORT
Key Findings
Explore the latest Evident AI Banking Index rankings and the methodology driving the world's most in-depth benchmark of AI maturity in banking. The October 2024 update of the Evident AI Banking Index assesses the AI maturity of 50 of the world’s largest banks across North America, Europe, and APAC. Download now to review the latest profiles of Index leaders, regional trends, and key insights from our year-over-year analysis.
Last Updated: October 2024
The third edition of the Evident AI Banking Index was published in October 2024. Get in touch to review the full rankings and access a customised Diagnostic Report focusing on your bank’s performance profile.
USA
Canada
Australia
Singapore
United Kingdom
France
The Netherlands
Spain
Germany
Italy
Austria
Belgium
Denmark
Finland
Switzerland
Methodology
The Evident AI Banking Index is an "outside-in" assessment based on publicly available data from both company reporting and a range of third-party data sources. It has been built with input from 50+ leading subject matter experts in banking, technology, and benchmarking. Each company is assessed on 90 individual indicators across four pillars of analysis:
PILLAR
WEIGHTING
SUB PILLARS
INDICATOR GROUPS
Talent
Capability & development
45%
Capability
AI Development / Model Risk / Implementation
Development
Training & Career Development / Hiring Initiatives / Gender Diversity
Innovation
Research, patents, ventures, ecosystem
30%
Research & Patents
Research / Patents
Ventures & Partnerships
Investments / Aquisitions / Partnerships
OPEN SOURCE
Ecosystem / Github
Leadership
in public communications and strategy
15%
AI NARRATIVE
Content / Voice / Use Cases
EXECUTIVE POSITIONING
CEO / Group Leadership
Transparency
of responsible AI activities
10%
RAI TALENT
RAI Talent / AI Controls Talent
RAI INNOVATION
Process / Outputs
RAI LEADERSHIP
RAI Voice / RAI Content
Evident AI Index Contributors
The Evident AI Index has been built with input from many leading experts in the fields of AI, financial services and index building. Each has provided invaluable guidance and expertise on the index methodology.
Maria Axente
Azeem Azhar
David Brierwood
Niall Cameron
Jacomo Corbo
Tom Davenport
Ray Eitel-Porter
Mark Esiri
Kay Firth-Butterfield
Mattias Fras
Sarah Gadd
Scott Galloway
Gary Ginsberg
Tabitha Goldstaub
Tim Gordon
Dimitri Goulandris
Rajesh Iyer